Privacy Policy

Effective Date: April 9, 2024

This Privacy Policy describes how Alliexo ("we", "our", or "us") collects, uses, and protects your personal information when you visit or make a purchase from https://alliexo.com/.

We are committed to safeguarding your privacy and ensuring that your personal data is handled in a secure and responsible manner.

If you have any questions regarding this Privacy Policy, please contact us:

  • Store Name: Alliexo
  • Email: support@alliexo.com
  • Support Hours: Monday – Saturday, 8:00 AM – 7:00 PM (EST)

1. Information We Collect

When you use our website, we may collect the following types of information:

1.1 Personal Information

Information you provide directly, including:

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment details (processed securely via third-party providers)

1.2 Order Information

When you make a purchase:

  • Products ordered (necklaces, rings, earrings)
  • Order value and transaction details
  • Payment confirmation

1.3 Device and Usage Information

Automatically collected data:

  • IP address
  • Browser type and version
  • Time zone
  • Pages visited and browsing behavior
  • Device identifiers

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide shipping updates and order confirmations
  • Communicate with you regarding your purchase
  • Respond to customer service inquiries
  • Improve website performance and user experience
  • Detect and prevent fraud or unauthorized activity

We only use your data for legitimate business purposes.

3. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties only when necessary, including:

  • Payment processors (to complete transactions securely)
  • Shipping carriers (USPS, UPS, FedEx) to deliver your orders
  • Service providers assisting with website operations, analytics, or customer support

All third parties are required to handle your data securely and in accordance with applicable laws.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience.

What cookies do:

  • Remember your preferences
  • Enable essential website functionality
  • Analyze traffic and performance

You can control or disable cookies through your browser settings. However, some features of the website may not function properly if cookies are disabled.

5. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill orders
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our policies

When data is no longer required, it is securely deleted or anonymized.

6. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

  • Secure encryption protocols
  • Restricted access to sensitive data
  • Trusted payment gateways

While we strive to protect your data, no method of transmission over the internet is completely secure.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal data
  • Object to or restrict certain processing activities

To exercise your rights, please contact us at support@alliexo.com.

8. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for:

  • The privacy practices of those websites
  • The content or policies they provide

We encourage you to review their privacy policies before providing any personal information.

9. Children’s Privacy

Our website is not intended for individuals under the age of 13.

We do not knowingly collect personal information from children. If we become aware that such data has been collected, we will take steps to delete it promptly.

10. International Users

If you access our website from outside the United States, please note that your information may be transferred to and processed in the United States or other jurisdictions.

By using our services, you consent to this transfer.

11. Updates to This Policy

We may update this Privacy Policy from time to time.

Changes will take effect immediately upon posting on our website. We encourage you to review this page periodically to stay informed.

12. Contact Information

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

  • Store Name: Alliexo
  • Email: support@alliexo.com
  • Support Hours: Monday – Saturday, 8:00 AM – 7:00 PM (EST)

13. Final Statement

Your privacy matters to us. At Alliexo, we are dedicated to maintaining transparency, protecting your personal data, and providing a safe and secure shopping experience.

By using our website, you acknowledge that you have read and understood this Privacy Policy.